Refund Policy
Last updated: July 1, 2025
General Refund Policy
Faculty dues payments are generally non-refundable once processed and a receipt has been issued. This is in line with the faculty's academic fee policies.
Duplicate Payments
If you have made a duplicate payment (paid twice for the same dues), you are entitled to a full refund of the duplicate amount. Contact the faculty treasurer within 7 days with evidence.
Failed Payment Refunds
If your payment was debited but no receipt was generated, the amount will be automatically reversed to your account within 3–5 business days. If not resolved, contact support.
How to Request a Refund
Submit a refund request through the student portal under "Payment History" > "Request Refund", or email the treasurer at treasurer.fcet@alhikmah.edu.ng with your transaction details.
Processing Time
Approved refunds are processed within 7–14 business days and returned to the original payment method.